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Learn Center/Analytics and reporting/Read campaign performance
guide

Read campaign performance

Understand contacted, opened, clicked, replied, bounced, unsubscribed, and deal metrics.

5 min read Video recommended

Before you start

  • Let the campaign run long enough to collect meaningful activity.
  • Know the date range and channel you want to inspect.
  • Compare results against the campaign goal, not vanity metrics alone.

Recommended workflow

Part 1

Open Analytics

Go to Analytics or open the campaign analytics view for the campaign you want to inspect.

Read campaign performance: Campaign analytics overview
Campaign analytics overview
Part 2

Set filters

Choose campaign, channel, sender, and date filters so the report answers one question at a time.

Read campaign performance: Analytics filters
Analytics filters
Part 3

Read funnel metrics

Review contacted, opened, clicked, replied, bounced, unsubscribed, positive replies, and deals where available.

Part 4

Compare by segment

Look for differences by audience, source, sender, or sequence step.

Part 5

Decide what to change

Use the data to improve targeting, copy, follow-up timing, sender health, or list quality.

What to do next

  • Document the change you make so future reporting has context.
  • Avoid changing too many variables at once if you want to learn what worked.

FAQ

Which metric matters most?

It depends on the goal. Replies and qualified outcomes usually matter more than opens alone.

Why do open rates look strange?

Open tracking can be affected by privacy features, image loading, and tracking setup. Treat opens as directional.

Launch safelyRun the launch checklist before sending

Review audience, senders, sequence copy, personalization, schedules, and validation blockers.

Review checklist
See it in the productSee Analytics