Understand workspaces, projects, lists, campaigns, and agents

What this explains

• This glossary explains the product words users see repeatedly in DitLead.
• Understanding these terms helps avoid common mistakes like importing contacts into the wrong workspace or launching a campaign before a list is ready.
• Use this as a shared reference for onboarding new teammates.

Key ideas

Idea 1

Workspace

A workspace is the top-level environment for a team or business unit. Users, billing, settings, integrations, contacts, lists, senders, campaigns, and agents belong to a workspace.

Idea 2

Contacts and lists

Contacts are individual people or records. Lists are grouped audiences that can come from CSV uploads, Lead Finder, LinkedIn extraction, enrichment, or manual work.

Idea 3

Campaigns

A campaign is an outbound workflow. It combines a list or audience, message sequence, sending accounts, schedule, limits, personalization, and validation rules.

Idea 4

Senders

Senders are the connected email or LinkedIn accounts used in outreach. A sender must be connected, validated, healthy, and assigned before it can reliably send campaign steps.

Idea 5

Agents

Agents automate repeatable research, enrichment, scraping, routing, or drafting tasks. Strong agents have clear inputs, structured outputs, and review before important changes are applied.

How to use this

• Use these terms when naming lists, campaigns, and agents so teammates can understand the workflow quickly.
• When troubleshooting, first identify which object is affected: sender, list, campaign, contact, agent, or workspace setting.

FAQ