Understand workspaces, projects, lists, campaigns, and agents

What this explains

This glossary explains the product words users see repeatedly in DitLead.
Understanding these terms helps avoid common mistakes like importing contacts into the wrong workspace or launching a campaign before a list is ready.
Use this as a shared reference for onboarding new teammates.

Key ideas

Idea 1

Workspace

A workspace is the top-level environment for a team or business unit. Users, billing, settings, integrations, contacts, lists, senders, campaigns, and agents belong to a workspace.

Idea 2

Contacts and lists

Contacts are individual people or records. Lists are grouped audiences that can come from CSV uploads, Lead Finder, LinkedIn extraction, enrichment, or manual work.

Idea 3

Campaigns

A campaign is an outbound workflow. It combines a list or audience, message sequence, sending accounts, schedule, limits, personalization, and validation rules.

Idea 4

Senders

Senders are the connected email or LinkedIn accounts used in outreach. A sender must be connected, validated, healthy, and assigned before it can reliably send campaign steps.

Idea 5

Agents

Agents automate repeatable research, enrichment, scraping, routing, or drafting tasks. Strong agents have clear inputs, structured outputs, and review before important changes are applied.

How to use this

Use these terms when naming lists, campaigns, and agents so teammates can understand the workflow quickly.
When troubleshooting, first identify which object is affected: sender, list, campaign, contact, agent, or workspace setting.

FAQ

Is a list the same as a campaign?

No. A list is the audience. A campaign is the workflow that contacts that audience.

Can the same contact be in multiple lists?

Yes. Keep list names specific so you know where the contact came from and why they were included.

Start cleanSet up a campaign-ready workspace

Use the setup checklist before importing leads, connecting senders, or launching campaigns.

Open checklist

See it in the productExplore the DitLead platform