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Warm Intro Email Template for Hospitality & Travel

A referral-led intro email for Hospitality & Travel that borrows trust from a mutual connection.

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This warm intro email template is built for hospitality & travel. Sales directors consistently struggle when group and corporate bookings are unpredictable, so the opener leads with that reality, then 2 follow-ups keep the conversation alive across email and LinkedIn. Swap the bracketed details for each prospect and you have a cadence that reads like it was written for them.

Timing & delay
Send within a day of getting the referral name.

When to use this template

  • When you have a mutual connection to name
  • Warm intros to sales directors
  • Referral-based outreach that borrows trust

Subject lines to try

SBJ / 01[mutual connection] suggested I reach out
SBJ / 02intro via [mutual connection]
SBJ / 03[mutual connection] thought we should talk

The cadence — 3 steps

Send within a day of getting the referral name.
STEP / 01EmailDay 1
Subject:[mutual connection] suggested I reach out
Hi [First name],

[mutual connection] mentioned you're the right person on fill the calendar with group and corporate bookings at [Company] — and that group and corporate bookings are unpredictable might be on your plate.

We help hospitality & travel teams with exactly that (a hotel group booked 18 corporate group inquiries). Happy to share what's worked.

Worth a quick chat?

[Your name]
STEP / 02LinkedInDay 3 · +2 days
Hi [First name] — I work with sales directors on helping them fill the calendar with group and corporate bookings. Really like what you're building at [Company]. Would be great to connect.
Pitch-free connection request — the accept is the only goal.
STEP / 03EmailDay 6 · +3 days
Subject:re: [mutual connection] suggested I reach out
Hi [First name],

Following up with something useful rather than just a nudge — a corporate-bookings outreach script.

The reason I reached out: we help hospitality & travel teams fill the calendar with group and corporate bookings, and a hotel group booked 18 corporate group inquiries.

Worth a quick look for [Company]?

[Your name]

Fill these in

Replace each placeholder with details specific to the prospect.

[mutual connection]The person you both know
[First name]The prospect's first name
[Company]The prospect's company name
[Your name]Your name (the sender)

Why this template works

WHY / 01
Opens about them, not you

The first line names the prospect's reality, so the rest of the email earns a read.

WHY / 02
Proof in one line

A relevant result establishes credibility without a wall of text.

WHY / 03
One soft ask

A single low-friction question starts a conversation instead of demanding a meeting.

WHY / 04
Short enough to read

Under ~75 words means a busy prospect finishes it on a phone screen.

Tips to make it land

  • 01Replace the bracketed parts with something only you would notice about the prospect.
  • 02Lead with the outcome, not your product name — they don't care what it's called yet.
  • 03Send from a warmed mailbox on a separate domain so it lands in the primary inbox.
  • 04Personalize the whole message per lead with AI rather than only swapping the first name.
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Personalize it per lead with AI, send from warmed mailboxes, and follow up automatically.
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